SMS Terms & Conditions
Effective date: October 16, 2026
These SMS Terms & Conditions apply to the text messaging program operated by Star Hauling Logistics LLC ("Star Hauling Logistics," "we," "us" or "our") and to your use of starhaulinglogistics.com. By opting in to receive text messages from us, you agree to these terms.
1. Program description
Star Hauling Logistics sends text messages to customers, shippers and consignees who request them. Messages may include:
- Responses and follow-ups to freight quote requests.
- Pickup and delivery appointment confirmations and reminders.
- Shipment status updates, including driver ETA, in-transit updates and delivery notifications.
- Dispatch communications and proof-of-delivery notices.
- Account and customer service messages, such as replies to your questions.
We do not send marketing messages unless you separately agree to receive them.
2. How you opt in
You opt in by checking the SMS consent box on our quote request form, or by giving us your consent verbally or in writing when you call, text or email our dispatch team. Consent to receive text messages is not a condition of doing business with us.
Key terms
- Message frequency varies based on your quotes and shipments.
- Message and data rates may apply. Check with your mobile carrier for details.
- To opt out at any time, text STOP to the number that messages you. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent unless you opt in again.
- For help, text HELP or visit our website at https://starhaulinglogistics.com/. You can also call (346) 646-3515 or email info@starhaulinglogistics.com.
- Visit https://starhaulinglogistics.com/privacy.html to view our Privacy Policy and https://starhaulinglogistics.com/terms.html to view our Terms of Service.
3. Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages depends on your wireless carrier and device and is not guaranteed.
4. Privacy
We respect your privacy. SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes. Read our Privacy Policy to learn how we collect, use and protect your information.
5. Changing your number
If you change or deactivate your mobile number, please let us know or text STOP from the old number so messages are not sent to its new owner.
6. Use of our website
The content of this Site is provided for general information about our freight brokerage and logistics services. Rates, availability and transit times are confirmed only in a written quote or rate confirmation. The Star Hauling Logistics name, logo and Site content belong to Star Hauling Logistics LLC and may not be copied without permission.
7. Changes to these terms
We may update these SMS Terms & Conditions from time to time. The updated version will be posted on this page with a new effective date. Continuing to receive messages after a change means you accept the updated terms.
8. Contact us
Star Hauling Logistics LLC
Phone: (346) 646-3515
Email: info@starhaulinglogistics.com
Website: starhaulinglogistics.com